Refund & Return Policy

At NAFSAK EDU, customer satisfaction is important to us. Please read our policy carefully before making a purchase.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order at hakimpsycho3@gmail.com and provide clear photos of the issue.

After reviewing your claim, we may offer:

• A full refund to your original payment method.

• A partial refund, where appropriate.

• A replacement item, at our discretion.

Please note that customers are not required to return damaged or defective items unless specifically requested by our support team.

Returns

We generally do not accept returns of physical products once they have been delivered.

Returns may only be considered in exceptional circumstances and must be approved by our support team in advance.

Any item sent back without prior authorization will not be accepted.

Non-Returnable Items

The following items are non-returnable:

• Digital products and downloadable content.

• Personalized or custom-made products.

• Sale or clearance items.

• Gift cards .

• Products showing signs of use or damage caused by the customer.

Refund Processing

If a refund is approved, it will be processed to the original payment method within 10 business days.

Please note that banks and payment providers may require additional time to complete the transaction.

If you have not received your refund within 15 business days after approval, please contact us at hakimpsycho3@gmail.com.

Contact Us

For any questions regarding refunds or order issues, please contact:

Email: hakimpsycho3@gmail.com